Compliance, the observance of legal requirements and internal guidelines, has been increasing in importance over the past several years, both outside and inside of SMA. Rapid growth and increasing internationalization have made SMA's business operations much more complex. We are active in many countries and therefore have to observe many different laws.
Compliance issues are receiving increasing public attention. A company's reputation and economic success can suffer significant damage from violations of laws. These days a risk-oriented, preventive compliance strategy is more important than ever.
At SMA, Group Compliance coordinates our worldwide Compliance activities and assists managers and employees whenever they have Compliance questions.
Compliance violations can be the result of insufficient awareness or understanding, carelessness or even criminal conduct. Group Compliance has the goal of systematically reducing the risk of Non-Compliance through the following measures:
Global and systematic Compliance protects every individual SMA employee as well as the Managing and Supervisory Boards.
It is often difficult for employees to fully understand the legal requirements governing business conduct. Therefore, the Managing Board decided to elaborate on the values outlined in the SMA Mission Statement by establishing Business Principles.
Through these Business Principles, every employee is provided with clear guidance and the fundamental framework concerning proper business conduct. The Business Principles are also the backbone of the SMA Compliance Program.
The Business Principles were drafted by a working group consisting of members of the Works Council along with other SMA employees and managers. Ten Principles tackling the most crucial Compliance risks were defined. They are applicable to every SMA employee around the world.
The topic of Compliance continues to gain enormous significance within global business. An increasingly regulated environment along with strong public attention brings about constantly expanding requirements for SMA, its employees and business partners.
Gift giving can be a common and legitimate business practice, but it could also lead to a conflict of interest. To avoid this, the following rules and limitations must be observed by all employees when receiving work-related gifts.
Basics rules for the acceptance of gifts:
As with gifts, the receiving of hospitality is a common business practice that could lead to a conflict of interest. The following internal rules have been put in place to avoid such situations.
Basic rules for hospitality:
SMA has uniform company-wide policies for donations and sponsorship. The objective behind these rules is to achieve a clear separation of our business activities from our Corporate Citizenship, Stakeholder Engagement and marketing activities. For this reason, operational (e.g. Procurement) employees are not allowed to be involved in the charitable donation process as it involves SMA business partners, especially the requesting, accepting and forwarding of donations.
SMA business partners that would like to donate to a charitable project supported by SMA or have any organizational questions related to the donation process should contact Corporate Social Responsibility at SMA (csr@SMA.de).
The Anti-Corruption guideline outlines rules for the prevention of corruption and concretizes portions of the SMA Business Principles. It is binding on all SMA Group companies and represents the core of SMA's anti-corruption measures. With zero tolerance for corruption in place, this guideline provides a practical understanding of the type of conduct that is prohibited compared to that which is permissible in the context of developing and maintaining lawful and proper business relationships through gifts and invitations, for which limits on monetary value have been set. This guideline also focuses on the requirements for the selection, engagement and supervision of service providers, particularly sales-related intermediaries.
The full and strict compliance with competition and antitrust laws as required in the SMA Business Principles are expanded upon through a clear list of “Dos and Don'ts” within the Antitrust guideline. To ensure a practical use of this guideline, it is divided into major situations that employees may encounter, including:
Our actions are characterized by clearly defined values and principles which are laid out in our Mission Statement. Our Mission Statement serves as a guideline for our employees and demonstrates the principles according to which we shape our relationships with business partners, customers and the public.
The BME Code of Conduct encompasses fundamental rules to combat corruption and violations of cartel law, to eliminate child and compulsory labor and to support compliance with human rights, environmental and health protections as well as fair work conditions.
The UN Global Compact is a worldwide voluntary initiative with the objective of bringing the strengths of the United Nations, businesses and civil society together to act in the interests of sustainable development. At the core of this initiative are ten universally accepted principles in the areas of human rights, labor standards, environmental protection and anti-corruption.
SMA employees are welcome to contact their respective manager or Group Compliance when seeking answers to their questions relating to the Business Principles. Additionally, they may contact the SMA Speak-Up Line, which offers SMA employees as well as external parties (e.g. suppliers) the chance to report serious violations of the SMA Business Principles.
The SMA Speak-Up Line is administered through the external service provider “People Intouch,” and subject to local laws and regulations, it allows for the reporting of Compliance concerns anywhere and anytime. Such reports may also be made anonymously.
Your report will be forwarded exclusively to SMA Group Compliance, where it will be handled confidentially and professionally.
For more information regarding the use of the SMA Speak-Up Line, please see the Data Protection Policy.
The Helpline is available by telephone or e-mail for all questions and messages about Compliance. In Germany and the USA, the helpline is operated by employees of the SMA compliance departments. In other countries, external advisors, usually lawyers, are staffing the Helpline. Employees can always rely on immediate, uncomplicated and qualified support.