SMA Service

Device replacement

When needed, you can request a replacement device here.

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Warranties

Here you can find all the information on our factory warranty and warranty extension.

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On-Site Service

Regardless of whether you require installation, commissioning, repair, device replacement or maintenance services: thanks to our numerous service stations, we can be with you in no time at all to deal with your service requests.

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Contact

Do you have a question about our products or our services? We would be happy to help you.

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PUK application

Forgotten your password for the Bluetooth connection?

To set up a new password for the Bluetooth access to your inverter, you need a so-called PUK (Personal Unblocking Key). To find out how to get this code, read the following section:

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Retrieval of our devices

It goes without saying that on the expiry of our devices’ service life, which is designed to last over 20 years, we will take them back and ensure they are disposed of/recycled properly. Just send the devices back to us at our headquarters in Niestetal with the instruction "For Disposal"