Should it be necessary, our device replacement service will help minimize downtime. If you submit your request before 5 p.m., we will be able to send you the replacement inverter on the same day in most cases. As a replacement for the faulty inverter, you will receive a comparable state-of-the-art device, including all the required updates and modifications.

Warranty extension included

If a device is exchanged within the warranty period, the remaining warranty period is transferred to the replacement device. In any event, we provide one year full warranty on all replacement parts both within and outside the warranty period.

How do I get a device replacement?

In order to process your request as quickly as possible, we will need a few details from you. Please fill out the form below for this purpose. You can also call us. Please have your serial number and the equipment features on hand, e.g. interfaces and the error symptom.