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SMA SERVICE

By choosing an SMA inverter, you are also receiving comprehensive service. Our flexible service offering gives you peace of mind to back up the superior reliability and excellent quality of SMA products. If you have questions about installation, commissioning, monitoring or ongoing maintenance we will be here to support you.

 

SERVICE FOR MEDIUM POWER SOLUTIONS

Small to mid-sized projects utilizing SMA’s Sunny Boy inverters are supported by our Medium Power Solutions service team. Our specialists are available to support your PV project with:

  • The SMA Service Line
  • Comprehensive Warranty Program
  • Replacement Service
  • Upgrade Program
  • Solar Design Tools


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SERVICE FOR POWER PLANT SOLUTIONS

Protecting your investment is the number one priority of SMA’s Power Plant Solutions service team. Our Solar Asset Management portfolio of services provides developers, EPCs, utilities, and investors with a financial backstop and long-term plan to maximize system performance. SMA’s experts are here to support your large-scale PV project with:

  • Commissioning
  • Grid Emulation™
  • Extended Warranty
  • Preventative Maintenance
  • Operations & Maintenance


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SERVICE FOR HYBRID ENERGY SOLUTIONS

Rely on SMA’s expertise when installing and commissioning your PV hybrid energy system.  Whether it’s a new off-grid system, or adding PV to an existing diesel genset system, SMA can guide you through every step of the process, including:

  • Installation Support
  • Commissioning
  • Configuration and Parameter Settings
  • Training onsite maintenance personnel
  • Function Testing
  • Monitoring and Reporting


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SMA Service Line

Our Service Line team is available to provide expert advice Monday through Friday from 6:00 a.m. to 5:00 p.m. Pacific time.

Service Line phone number (Toll free):

+1 877-697-6283
+1 877-MY-SMATech

Service@SMA-America.com