Technical Inquiries

At this point we would like to request your help. The more information we have from you, the faster we can answer your questions.

  • If you have questions concerning inverters, please include the serial number.
  • If you have questions regarding the Sunny Boy Control, WebBox and Sunny Beam, please mention the serial number and, - if known - the firmware version.
  • If you have questions about software please include the version as well as the operating system of your computer.


We will gladly contact you directly as well. Just give us your phone number.

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SMA Service Line

Our Service Line team is available to provide expert advice Monday through Friday from 6:00 a.m. to 5:00 p.m. Pacific time.

Service Line phone number (Toll free):

+1 877-697-6283
+1 877-MY-SMATech

Service@SMA-America.com