06/14/17

SMA America Announces New Solution to Simplify Residential Service

Proactive Monitoring Technology Reduces Truck Rolls and Improves Service Efficiency

SMA America has unveiled new, state-of-the-art service technology with its SMA Smart Connected solution. Now available with the Sunny Boy-US residential line of inverters, SMA Smart Connected is a proactive service package integrated into Sunny Portal, the world’s largest PV monitoring database, that automatically detects and evaluates system events and initiates remediation or repair activities.

This groundbreaking solution will decrease truck rolls, lengthy service calls and system downtime, saving installers time and money and maximizing a homeowner’s power production.

“We know that long service calls and undiagnosed errors lead to frustration for both installers and homeowners,” said Nick Morbach, executive vice president of SMA’s Residential & Commercial business unit. “With SMA Smart Connected, we want to streamline the service and repair process so that homeowners don’t have to worry about downtime, and installers can focus on other revenue-generating activities.”

SMA Smart Connected is activated via Sunny Portal. Once it is operating, SMA Smart Connected will actively monitor a residential system at all times through Sunny Portal’s intelligent monitoring technology.

Offering quick and accurate diagnosis, this innovative solution detects system problems and errors automatically, sometimes even before a system owner recognizes the issue, and notifies the installer of any actions needed. SMA Smart Connected will automatically initiate the repair and replacement process in the rare event that an inverter needs to be replaced.

Rather than having to call for support or roll a truck to the system site, installers will have proactive contact with SMA through Smart Connected. This will help inform and prepare an installer when it comes time to interact with the homeowner, ultimately resulting in positive experiences for everyone involved.


About SMA
The SMA Group with sales of around €1 billion in 2016 is the global market leader for solar inverters, a key component of all PV plants. SMA offers a wide range of products and solutions that allow for high energy yields for residential and commercial PV systems and large-scale PV power plants. To increase PV self-consumption efficiently, SMA system technology can easily be combined with different battery technologies. Intelligent energy management solutions, comprehensive services and operational management of PV power plants round off SMA’s range. The company is headquartered in Niestetal, near Kassel, Germany, is represented in 20 countries and has more than 3,000 employees worldwide, including 500 working in Development. SMA’s multi-award-winning technology is protected by approximately 900 patents and utility models. Since 2008, the Group’s parent company, SMA Solar Technology AG, has been listed on the Prime Standard of the Frankfurt Stock Exchange (S92) and is currently the only company in the solar industry that is listed in the TecDAX index.
www.SMA-America.com


Media Contacts:
Jessica Dumont • Jessica.Dumont@SMA-America.com
Brad Dore • Brad.Dore@SMA-America.com
SMA America • 916 625 0870


Disclaimer:
This press release serves only as information and does not constitute an offer or invitation to subscribe for, acquire, hold or sell any securities of SMA Solar Technology AG (the “Company”) or any present or future subsidiary of the Company (together with the Company, the “SMA Group”) nor should it form the basis of, or be relied upon in connection with, any contract to purchase or subscribe for any securities in the Company or any member of the SMA Group or commitment whatsoever. Securities may not be offered or sold in the United States of America absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended.

This press release can contain future-oriented statements. Future-oriented statements are statements which do not describe facts of the past. They also include statements about our assumptions and expectations. These statements are based on plans, estimations and forecasts which the Managing Board of SMA Solar Technology AG (SMA or company) has available at this time. Future-oriented statements are therefore only valid on the day on which they are made. Future-oriented statements by nature contain risks and elements of uncertainty. Various known and unknown risks, uncertainties and other factors can lead to considerable differences between the actual results, the financial position, the development or the performance of the corporation and the estimates given here. These factors include those which SMA has discussed in published reports. These reports are available on the SMA website at www.SMA.de. The company accepts no obligation whatsoever to update these future-oriented statements or to adjust them to future events or developments.

SMA America, LLC
6020 West Oaks Blvd
Rocklin, CA 95765 U.S.A.

Tel. +1 916 625 0870
Fax +1 916 625 0871
Toll Free 1-888-4SMAUSA

Press@SMA-America.com

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