Hotline

Our technical support staff is available Monday to Friday between 8:00 AM and 5:00 PM Pacific time. With continuous product trainings of the teams in our development and production departments we guarantee an up-to-date know-how and are thus in the position of providing the optimal support for any question concerning PV-plants.

Our hotline offers support with the following topics:

• Commissioning
• Use of our communication hardware and software
• Operation and failure analysis
• Troubleshooting and exchange of the Sunny Boys
• General questions about the Sunny Boys

In order to guarantee an optimal support in all topics by our hotline team we ask you to consider also the appropriate advices in our technical descriptions and on our web site www.SMA-AMERICA.com. Thereby, we can answer your specific questions even faster and more comprehensively.

 How you can support us - Important information.