SMA Strengthens Local Service Offerings in Mexico
05/15/18

SMA Strengthens Local Service Offerings in Mexico

Mexico Installers to Benefit from Faster, More Personalized Support

In order to better serve its customers in Mexico, SMA will implement a local service and product exchange program by the end of Q2 2018. As part of this strategy, the company has entered into an agreement with Exel Solar to forge a strategic partnership that will result in faster service and reliable local support for solar installers in Mexico. As SMA’s newest Authorized Service Partner, Exel Solar will provide residential, commercial and storage/hybrid energy support in Mexico.

With this investment SMA will be able to establish a more efficient process for its customers in Mexico and provide better local service. Solar installers will now have access to a domestic contact for exchange services or product replacements and will also be able to speak by phone to a local service provider.

“We recognize the importance of localized service, and we want to demonstrate to our customers in Mexico that we value and support them,” said Charles Morrill, vice president of Customer Service for SMA America. “By investing in our service infrastructure and choosing Exel Solar as an Authorized Service Partner, we ultimately strengthen our offerings for solar installers and the Mexico solar market at large.”

Exel Solar’s local experts will be primarily focused on string inverters and will undergo extensive training provided by SMA.

SMA will continue to provide direct service support for utility products as well as more complex situations requiring the resources of the solar industry’s number-one ranked service organization. Exel Solar will also manage a warehouse with SMA products for local exchanges and replacements.

The move follows the company’s announcement late last year of plans for a local subsidiary, as well as the establishment of an Authorized Distributor network and several key project wins.

“We are excited to partner with SMA,” said Arturo Duhart, director of Exel Solar. “By joining efforts, we will be able to provide the best, most efficient service to solar installers in Mexico as their business continues to grow.”


About SMAThe SMA Group with sales of around €900 million in 2017 is a global leader for solar inverters, a key component of all PV plants. SMA offers a wide range of products and solutions that allow for high energy yields for residential and commercial PV systems and large-scale PV power plants. To increase PV self-consumption efficiently, SMA system technology can easily be combined with different battery technologies. Intelligent energy management and digital energy solutions, comprehensive services and operational management of PV power plants round off SMA’s range. The company is headquartered in Niestetal, near Kassel, Germany, is represented in 20 countries and has more than 3,000 employees worldwide, including 500 working in Development. SMA’s multi-award-winning technology is protected by more than 1,000 patents and utility models. Since 2008, the Group’s parent company, SMA Solar Technology AG, has been listed on the Prime Standard of the Frankfurt Stock Exchange (S92) and is currently the only company in the solar industry that is listed in the TecDAX index.


Media Contacts:
Jessica Dumont • Jessica.Dumont@SMA-America.com
Brad Dore • Brad.Dore@SMA-America.com
SMA America • 916 625 0870


Disclaimer:
This press release serves only as information and does not constitute an offer or invitation to subscribe for, acquire, hold or sell any securities of SMA Solar Technology AG (the “Company”) or any present or future subsidiary of the Company (together with the Company, the “SMA Group”) nor should it form the basis of, or be relied upon in connection with, any contract to purchase or subscribe for any securities in the Company or any member of the SMA Group or commitment whatsoever. Securities may not be offered or sold in the United States of America absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended.

This press release can contain future-oriented statements. Future-oriented statements are statements which do not describe facts of the past. They also include statements about our assumptions and expectations. These statements are based on plans, estimations and forecasts which the Managing Board of SMA Solar Technology AG (SMA or company) has available at this time. Future-oriented statements are therefore only valid on the day on which they are made. Future-oriented statements by nature contain risks and elements of uncertainty. Various known and unknown risks, uncertainties and other factors can lead to considerable differences between the actual results, the financial position, the development or the performance of the corporation and the estimates given here. These factors include those which SMA has discussed in published reports. These reports are available on the SMA website at www.SMA.de. The company accepts no obligation whatsoever to update these future-oriented statements or to adjust them to future events or developments.

SMA Press Office

SMA America, LLC
6020 West Oaks Blvd
Rocklin, CA 95765 U.S.A.

Tel. +1 916 625 0870
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