SMA America Releases New SMA Service Mobile Application
10/29/19

SMA America Releases New SMA Service Mobile Application

New Solution Provides Faster Response and More Robust Service

SMA America has released a new mobile application, empowering PV installers with up-to-date system information, quick error analysis and repair assistance.

With the SMA Service Mobile App, installers are equipped with everything they need to be prepared—including all-inclusive, practical solutions that make all aspects of day-to-day work life easy.

“With our new service application, installers can speed up service in the field and focus instead on their revenue-generating opportunities,” said Charles Morrill, vice president of customer service with SMA America. “The easy access to documentation and support is expedited and simplified.”

SMA's free Service App includes documentation for SMA products, quick fault analysis and reliable repair guidance—online and offline. One robust feature is the intuitive fault analysis tool. After entering an error code, installers will be given recommendations and solutions to troubleshoot the problem. This feature reliably guides installers step-by-step through the process of replacing inverter components, allowing them to make repairs quickly and without any problems. Upon request, the exact location of an affected assembly can be displayed beforehand as well.

The app also features extensive documentation for the current SMA product portfolio. Installers simply enter the product family and the app will display all the relevant stored documents. Another useful feature displays the contact information for each installer’s local contact center. Even in the field, connecting with a SMA service representative is as easy as clicking a button.

For more information or to download the service app, click here for the Apple Store or here for the Google Play Store.


About SMA
As a leading global specialist in photovoltaic system technology, the SMA Group is setting the standards today for the decentralized and renewable energy supply of tomorrow. SMA’s portfolio contains a wide range of efficient PV inverters, holistic system solutions for PV systems of all power classes, intelligent energy management systems and battery-storage solutions as well as complete solutions for PV diesel hybrid applications. Digital energy services as well as extensive services up to and including operation and maintenance services for PV power plants round off SMA’s range. SMA inverters with a total output of around 75 gigawatts have been installed in more than 190 countries worldwide. SMA’s multi-award-winning technology is protected by more than 1,400 patents and utility models. Since 2008, the Group’s parent company, SMA Solar Technology AG, has been listed on the Prime Standard of the Frankfurt Stock Exchange (S92) and is listed in the SDAX index.


Media Contacts:
Trish Moratto • Trish.Moratto@SMA-America.com
Brad Dore • Brad.Dore@SMA-America.com
SMA America • 916 251 6418


Disclaimer:
This press release serves only as information and does not constitute an offer or invitation to subscribe for, acquire, hold or sell any securities of SMA Solar Technology AG (the “Company”) or any present or future subsidiary of the Company (together with the Company, the “SMA Group”) nor should it form the basis of, or be relied upon in connection with, any contract to purchase or subscribe for any securities in the Company or any member of the SMA Group or commitment whatsoever. Securities may not be offered or sold in the United States of America absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended.

This press release can contain future-oriented statements. Future-oriented statements are statements which do not describe facts of the past. They also include statements about our assumptions and expectations. These statements are based on plans, estimations and forecasts which the Managing Board of SMA Solar Technology AG (SMA or company) has available at this time. Future-oriented statements are therefore only valid on the day on which they are made. Future-oriented statements by nature contain risks and elements of uncertainty. Various known and unknown risks, uncertainties and other factors can lead to considerable differences between the actual results, the financial position, the development or the performance of the corporation and the estimates given here. These factors include those which SMA has discussed in published reports. These reports are available on the SMA website at www.SMA.de. The company accepts no obligation whatsoever to update these future-oriented statements or to adjust them to future events or developments.

SMA Press Office

SMA America, LLC
6020 West Oaks Blvd
Rocklin, CA 95765 U.S.A.

Tel. +1 916 625 0870
Fax +1 916 625 0871
Toll Free 1-888-4SMAUSA

Press@SMA-America.com

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