Service Benefits Visit the Online Service Center (OSC) for faster, more convenient and up-to-date service. Create a service ticket, register your products and search for guidance in the SMA Knowledge Base. GIGASMART and TERASMART Installers will qualify for a free 5-year extended warranty for that calendar year. TERASMART Installers have access to a direct line to Level 2 Support. Up to 5 assigned lines per installer company can have access to Level 2 phone support, once installer has qualified. TERASMART Installers have access up to (4) four quarterly scheduled callbacks. Callbacks are shared among the installer company, not per phone number. SMA Service and/or SMA POWERUP+ Program Manager’s will reach out to you to set up these benefits. Online Service Center

Program Overview

SMA POWERUP+

Hello!

SMA POWERUP+ has long been an exclusive program designed to equip residential solar installers with the tools, training and support needed for success. It has provided tailored educational courses, a dedicated service line, and co-branding opportunities—helping installers grow their businesses and deliver outstanding customer experiences.

Backed by over 40 years of global PV leadership and two decades of U.S. expertise, SMA America has been proud to support a strong community of skilled solar professionals. While the program in its current form is no longer accepting new applications, we’re actively developing an enhanced suite of benefits to support residential installers in even greater ways.

Exciting changes are coming—stay connected and be the first to hear about what’s next by signing up for updates.

Interested in the SMA POWERUP+ Program?

The team at SMA is here to help you better understand the options you have as a residential installer.

SMA POWERUP+ Benefits

Installer Sales Empowerment

Tiering System

SMA POWERUP+ uses a tiered-based system to recognize and reward our installer community. There are four tiers based on the amount of MW installed: KILOSMART, MEGASMART, GIGASMART and TERASMART. Each tier determines the amount of cashback rebates and benefits for the next calendar year.

KILOSMART (<1MW)

Yearly cash back rebates

Listed on enhanced Installer Map

Welcome Kit

Access to exclusive co-branded marketing collateral

Installer Training Portal

MEGASMART (>1MW)

Yearly cash back rebates

Listed on enhanced Installer Map

Welcome Kit

Access to exclusive co-branded marketing collateral

Installer Training Portal

GIGASMART (>2MW)

Yearly cash back rebates

Listed on enhanced Installer Map

Welcome Kit

Access to exclusive co-branded marketing collateral

Installer Training Portal

SMA Sunny Spotlight

Complimentary 5-year extended warranty

TERASMART (>3MW)

Yearly cash back rebates

Listed on enhanced Installer Map

Welcome Kit

Access to exclusive co-branded marketing collateral

Installer Training Portal

SMA Sunny Spotlight

Complimentary 5-year extended warranty

Access to 4 scheduled callbacks (quarterly)

Level 2 Service Support

Requirements to join SMA POWERUP+

You should have received an email with instructions and additional steps necessary to join SMA POWERUP+. These requirements include:

Creating a free account with Trainer Central- this is the learning platform that will have onboarding and exclusive educational training courses. After completing all onboarding courses, you will receive a DocuSign agreement.
Once you receive the SMA POWERUP+ Agreement, please electronically sign the form in DocuSign as the last step of the application process. You will receive a confirmation copy of the SMA POWERUP+ Agreement via email from DocuSign.
Please use your SMA ID login credentials to access the SMA Cashback Center.

SMA Cashback Center

Marketing Support

As a SMA POWERUP+ Installer, you’ll have access to create customized co-branded Marketing collateral. Please create a free account with mimeo.com to access the SMA POWERUP+ Mimeo Marketplace.

Access to the Mimeo Marketplace: SMA POWERUP+
Access code: ILOVETHESUN

Educational Trainings

Access the new SMA POWERUP+ training platform, featuring exclusive onboarding courses, advanced technical training and valuable resources designed for both new and current members.

Learn with SMA

Service Benefits

Visit the Online Service Center (OSC) for faster, more convenient and up-to-date service. Create a service ticket, register your products and search for guidance in the SMA Knowledge Base.
GIGASMART and TERASMART Installers will qualify for a free 5-year extended warranty for that calendar year.
TERASMART Installers have access to a direct line to Level 2 Support. Up to 5 assigned lines per installer company can have access to Level 2 phone support, once installer has qualified.
TERASMART Installers have access up to (4) four quarterly scheduled callbacks. Callbacks are shared among the installer company, not per phone number.
SMA Service and/or SMA POWERUP+ Program Manager’s will reach out to you to set up these benefits.

Online Service Center

Installer Recognition

Businesses have even more visibility by being a part of the SMA POWERUP+ Installer Map. Customers can easily locate a SMA POWERUP+ Installer by entering their zip code and quickly connect with installers in their area.

SMA POWERUP+ Installer Map

Confidential SMA POWERUP+ Application

Please complete the required fields(*) below and submit to finish the application. A SMA representative will be in contact with you shortly.

Search the SMA POWERUP+ Installer Map

PLEASE READ CAREFULLY - To use this website (including without limitation the installers map), you must accept the following disclaimer.

[If you do not accept this disclaimer (and/or any modifications or updates of this disclaimer), please do NOT use or access this website (including without limitation the installers map). Your continued use or access constitutes consent to this disclaimer (and/or any modifications or updates of this disclaimer).]

DISCLAIMER:

SMA Solar Technology America LLC and/or its affiliates (“SMA”) do NOT certify or endorse any installers and make no representation, guarantee or warranty (express or implied) as to the competence, quality, or reliability of any installer (whether shown or mentioned on this website or otherwise).
Installers shown or mentioned on this website (including without limitation the installers map) do not have any joint venture or partnership or relationship of principal and agent or employment with SMA.
You retain full and sole responsibility for selecting, engaging and/or contracting with any installers and you should use your own judgment and discretion when doing so. You are also solely responsible for determining whether the information you obtain through your use of this website (including without limitation the installers map) is suitable for your purposes.
No installer should represent itself as an agent or representative of SMA. NO installer has authority or power to bind SMA or to contract in the name of or create a liability against SMA.
SMA is NOT responsible for, and assumes NO liability for, the actions or omissions of any installer. SMA is NOT liable for any installer’s workmanship, performance, installations, works, services or otherwise provided to you or any consumers or any end users.
If you use this website (including without limitation the installers map), you agree that TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, IN NO EVENT SHALL SMA BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF PRODUCTION, LOSS OF REVENUE OR ANTICIPATING SAVINGS, LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, OR LOSS OF DATA OR RECORDS, WHETHER OR NOT SMA WAS INFORMED OR AWARE OF THE POSSIBILITY OF SUCH LOSS OR THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Further, SMA’s total liability arising out of or in connection with your access to or use of this website (including without limitation the installers map) shall in no event exceed US$100.00.
Your access to and use of this website may be subject to additional terms and conditions, which you should review carefully.
SMA reserves the right to modify or update this disclaimer at any time. It is your responsibility to regularly review this disclaimer.