Service & Support Services Online Service Center Warranty Program Contact Us Blog

Profitable. Secure. Lucrative.

By investing in a PV system, you are setting the course for a sunny, independent future. SMA offers customized service plans and excellent support so that you can maximize long term production. Whether it is a matter of commissioning, remote monitoring or regular maintenance, you can rely on our full support from the start.

For us, good service means that you can sit back and relax while we get the most out of your PV system.

Professional support - experienced service experts on the phone and onsite
A global, comprehensive service network with fast response times
Comprehensive service for optimum and safe system performance - over 20 years or more
A variety of service packages to fit your unique needs

Services at a glance

With SMA Service, you will always be well protected.
We offer the best service solution for any size system.

Services for Home Systems

SMA offers the industry’s most complete warranty program as well as unmatched support for solar professionals.

Go to overview

Services for Industrial Systems

SMA provides superior service plans for commercial systems, PV power plants and hybrid energy systems.

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SMA Online Service Center

Elevated support with accelerated resolution

The SMA Online Service Center gives PV professionals an edge and allows them to spend less time servicing and more time on revenue generating activities. With the ability to track a service case, request a rebate or inverter exchange, sign up for an extended warranty and access support documentation, unrivaled service is right at your fingertips.

The SMA Online Service Center delivers:

Expedited resolution with self-solve documentation, FAQs and information on software updates
Simplified service activities across your installed base with access to all your service cases in one location
Improved customer communication with the ability to schedule and track the status of cases and device delivery
A direct link between the Online Service Center and Sunny Portal for maximum convenience

Visit SMA Online Service Center

Comprehensive warranty program

SMA meets the challenges of an always changing photovoltaic market by offering an enhanced extended service warranty concept, providing even more coverage and support for our valued partners. You can purchase an extended warranty at any time during the original manufacturer’s warranty coverage period, and you can purchase an extended warranty on a repaired unit at any time during the one-year period following the repair.

Warranty Registration Portal

SMA Service Line phone numbers

International SMA Service Line

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Headquarters

Niestetal

SMA Service Line
(international toll-free)

00800 SMA SERVICE (+800 762 7378423)

Services for Home Systems

Services for Industrial Systems

Elevated support with accelerated resolution

The SMA Online Service Center delivers:

Comprehensive warranty program

International SMA Service Line

Headquarters

SMA Service Line(international toll-free)

SMA Online Service Center

SMA South America SPA

Headquarters

SMA Service Line

SMA Online Service Center

Residential/Commercial Service Email

SMA Australia Pty Ltd.

Headquarters

SMA Service Line (toll free for Australia)

SMA Service Line (international)

SMA Online Service Center

SMA Service Partner Scube Technologies Ltd.

Service Line

Contact: Sujoy Ghosh

SMA Online Service Center

SMA Benelux bv/srl

Headquarters

SMA Service Line (BE)SMA Service Line (NL)

SMA Online Service Center

SMA South America SPA

Headquarters

SMA Service Line

SMA Online Service Center

Brazil Residential/Commercial Service Phone Number

Brazil Residential Commercial Service Email

SMA Service Partner Renovatio Solar

Service Line

SMA Online Service Center

SMA CANADA, INC.Headquarters

SMA Service Line(toll free for Canada)

SMA Service Partner TERMS a.s.

Service Line

SMA Online Service Center

SMA Solar Technology AG

Headquarters

Service Line

SMA Online Service Center

SMA FRANCE S.A.S.

Headquarters

SMA Service Line

SMA Online Service Center

SMA Service Partner AKTOR FM.

Service Line

SMA Online Service Center

SMA Solar India Pvt. Ltd.

SMA Online Service Center

Headquarters

SMA Service Partner PT Biana Daya Nusantara

Service Line

Contact: Teddy Suwignjo

SMA Online Service Center

SMA Italia S.r.l.

Headquarters

SMA Service Line

SMA Online Service Center

SMA Service Partner Al-Rowwad for Electrical Substations

Service Line

SMA Technology Korea Co., Ltd.

Headquarters

SMA Service Line

SMA Online Service Center

SMA Service Partner Koennen Technology

Service Line

Contact: C P Wong

SMA Online Service Center

Servicio Técnico Residencial, Comercial e Industrial

Service Line

SMA Online Service Center

SMA Service Partner Megatron Energy Services

Service Line

SMA Service Partner ESI Philippines Transformer Service Corp.

Service Line

SMA Service Line
(international toll-free)

SMA Service Line (BE)
SMA Service Line (NL)

SMA CANADA, INC.
Headquarters

SMA Service Line
(toll free for Canada)

SMA Service Line
(ShareCall number / local rate for South Africa)
International

SMA AMERICA, LLC
Headquarters

SMA Service Line
(toll free for USA, Canada and Puerto Rico)

SMAジャパン株式会社
本社