Profitable. Secure. Lucrative.

By investing in a PV system, you are setting the course for a sunny, independent future. SMA offers customized service plans and excellent support so that you can maximize long term production. Whether it is a matter of commissioning, remote monitoring or regular maintenance, you can rely on our full support from the start.

For us, good service means that you can sit back and relax while we get the most out of your PV system.

  • Professional support - experienced service experts on the phone and onsite

  • A global, comprehensive service network with fast response times

  • Comprehensive service for optimum and safe system performance - over 20 years or more

  • A variety of service packages to fit your unique needs

Services at a glance

With SMA Service, you will always be well protected.
We offer the best service solution for any size system.

Services for Home Systems

Services for Home Systems

SMA offers the industry’s most complete warranty program as well as unmatched support for solar professionals.

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Services for Industrial Systems

Services for Industrial Systems

SMA provides superior service plans for commercial systems, PV power plants and hybrid energy systems.

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SMA is a top-five ranked O&M provider and now manages a portfolio of nearly 3 GW under contract globally.

O&M Services

SMA is a top-five ranked O&M provider and now manages a portfolio of nearly 3 GW under contract globally.

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SMA Online Service Center

Elevated support with accelerated resolution

The SMA Online Service Center gives PV professionals an edge and allows them to spend less time servicing and more time on revenue generating activities. With the ability to track a service case, request a rebate or inverter exchange, sign up for an extended warranty and access support documentation, unrivaled service is right at your fingertips.

The SMA Online Service Center delivers:

  • Expedited resolution with self-solve documentation, FAQs and information on software updates

  • Simplified service activities across your installed base with access to all your service cases in one location

  • Improved customer communication with the ability to schedule and track the status of cases and device delivery

  • A direct link between the Online Service Center and Sunny Portal for maximum convenience

Visit SMA Online Service Center

Comprehensive warranty program

SMA meets the challenges of an always changing photovoltaic market by offering an enhanced extended service warranty concept, providing even more coverage and support for our valued partners. You can purchase an extended warranty at any time during the original manufacturer’s warranty coverage period, and you can purchase an extended warranty on a repaired unit at any time during the one-year period following the repair.

Warranty Registration Portal

SMA Service Line phone numbers

International SMA Service Line

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Headquarters

Niestetal

SMA Service Line

(international toll-free)

00800 SMA SERVICE (+800 762 7378423)

SMA Online Service Center

SMA South America SPA

Headquarters

Santiago de Chile

SMA Service Line

SMA Online Service Center

Residential/Commercial Service Phone Number

Tel.: +56 (2) 2820 2100
Fax: +56 (2) 2820 2199

Residential Commercial Service Email

SMA Australia Pty Ltd.

Headquarters

Sydney

SMA Service Line (toll free for Australia)

1800 SMA AUS (1800 762 287)

SMA Service Line (international)

SMA Online Service Center

SMA Benelux bv/srl

Unsere Expertenteams sind montags bis freitags von 9:00 bis 16:00 Uhr für Sie da.

Headquarters

Mechelen

SMA Service Line (BE)

SMA Service Line (NL)

SMA Online Service Center

SMA South America SPA

Headquarters

Brasil

SMA Service Line

SMA Online Service Center

Brazil Residential/Commercial Service Phone Number

Brazil Residential Commercial Service Email

SMA Service Partner Renovatio Solar

Service Line

SMA Online Service Center

SMA CANADA, INC.

Headquarters


Toronto

SMA Service Line

(toll free for Canada)

+1 877-MY-SMATech (+1 877-697-6283)

SMA Service Partner TERMS a.s.

Unser Service Partner ist montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Service Line

SMA Online Service Center

SMA Solar Technology AG

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr zum Ortstarif für Sie da.

Headquarters

Niestetal

Service Line

SMA Online Service Center

SMA FRANCE S.A.S.

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Headquarters

Lyon

SMA Service Line

SMA Online Service Center

SMA Service Partner AKTOR FM.

Unser Service Partner ist montags bis freitags von 9:00 bis 17:00 Uhr für Sie da.

Service Line

SMA Online Service Center

SMA Solar India Pvt. Ltd.

Headquarters

Mumbai

SMA Service Line

SMA Online Service Center

SMA Italia S.r.l.

Unsere Expertenteams sind montags bis freitags von 9:00 bis 17:00 Uhr für Sie da.

Headquarters

Milano

SMA Service Line

SMA Online Service Center

SMA Service Partner Al-Rowwad for Electrical Substations

Unser Service Partner ist sonntags bis donnerstags von 8:30 bis 17:30 Uhr für Sie da.

Service Line

SMA Technology Korea Co., Ltd.

Headquarters

Seoul

SMA Service Line

SMA Online Service Center

SMA Service Partner Exel Solar S.A.P.I. DE C.V.

Our service partner is available Monday to Friday from 09:00am – 19:00pm (MX Central Time)

Service Line
Residential and Commercial Service
 

SMA Service Partner OLC Energy Services (Pty) Ltd

Unser Service Partner ist montags bis freitags von 9:00 bis 17:00 Uhr für Sie da.

Service Line

SMA Service Partner TERMS a.s.

Unser Service Partner ist montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Service Line

SMA Online Service Center

SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDA

Unser Service Partner ist montags bis freitags von 9:00 bis 13:00 Uhr und von 14:00 bis 18:00 Uhr für Sie da.

Service Line

SMA Online Service Center

SMA Solar Technology South Africa Pty Ltd.

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Headquarters

Cape Town

SMA Service Line

(ShareCall number / local rate for South Africa)

International

08600 SUNNY (08600 78669)

+27 (0)21 826 0699

SMA Online Service Center

SMA Ibérica Tecnología Solar, S.L.U.

Nuestros equipos de expertos están a su disposición de lunes a viernes desde las 09:00 a las 16:00 horas.

Headquarters

Barcelona

SMA Service Line Iberica

SMA Online Service Center

SMA Solar (Thailand) Co., Ltd.

Headquarters

Bangkok

SMA Service Line

SMA Online Service Center

SMA Service Partner DEKOM Ltd. Şti.

Unser Service Partner ist montags bis freitags von 9:00 bis 16:00 Uhr für Sie da.

Service Line

SMA Online Service Center

SMA Middle East LLC

Unsere Expertenteams sind sonntags bis donnerstags von 8:30 bis 16:30 Uhr für Sie da.

Headquarters

Abu Dhabi

SMA Service Line

SMA Online Service Center

SMA Solar UK Ltd.

Unsere Expertenteams sind montags bis freitags von 8:00 bis 16:00 Uhr für Sie da.

Headquarters

Milton Keynes

SMA Service Line

SMA Online Service Center

SMA AMERICA, LLC

Headquarters

Rocklin, CA

Online Service Center:

SMA Service Line

(toll free for USA, Canada and Puerto Rico)

+1 877-MY-SMATech (+1 877-697-6283)

SMAジャパン株式会社

本社

東京

SMAサービスライン

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